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Privacy Policy

Effective Date: September 17, 2025

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This Privacy Policy describes how Back to Genesis Cleaning collects, uses, and discloses your information when you visit our website at https://www.backtogenesiscleaning.com/ or use our cleaning services in the Dallas-Fort Worth, Texas area.

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By accessing or using our Site and services, you agree to the terms of this Privacy Policy.

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Information We Collect

We may collect personal information that you voluntarily provide to us when you:

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  • Contact Us: When you fill out a contact form, request a quote, or send us an email, we may collect your name, email address, phone number, and any other information you choose to provide.

  • Book Services: When you book a cleaning service, we may collect your name, billing and service address, phone number, email address, and payment information.

  • Communicate with Us: We may collect information from you when you communicate with us via phone, text message, or other forms of communication.

We may also automatically collect certain information when you visit our Site, including:

  • Log Data: Our servers automatically record information that your browser sends whenever you visit the Site. This may include your IP address, browser type and version, the pages you visit, the time and date of your visit, and other statistics.

  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect information about your browsing behavior. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Site may become inaccessible or not function properly.

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How We Use Your Information

We use the information we collect for various purposes, including to:

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  • Provide and Manage Services: To provide our cleaning services, schedule appointments, and communicate with you about your service.

  • Respond to Inquiries: To respond to your questions, comments, and requests.

  • Improve Our Services: To understand how our Site is used and to improve our services and customer experience.

  • Process Payments: To process payments for the services you request.

  • Marketing and Promotions: With your consent, we may use your information to send you promotional materials, special offers, or other information about our services. You can opt out of these communications at any time.

  • Safety and Security: To protect the security and integrity of our business, our services, and our users.

  • Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

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Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with the following types of third parties:

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  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, website hosting, and marketing services. These providers are obligated to protect your information and are not authorized to use it for any other purpose.

  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of Back to Genesis Cleaning, (c) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (d) protect against legal liability.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

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Data Security

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  • We implement reasonable security measures to protect the personal information we collect and store. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

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Your Choices and Rights

You have certain rights regarding your personal information:

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  • Access and Update: You can request to access or update the personal information we hold about you.

  • Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.

  • Do Not Track: Our Site does not currently respond to "Do Not Track" signals.

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Children's Privacy

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  • Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

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Third-Party Websites

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  • Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.

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Changes to This Privacy Policy

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  • We may update this Privacy Policy from time to time by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

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Contact Us

If you have any questions about this Privacy Policy, please contact us at:

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Committed to DFW

We are more than just a cleaning service; we are a part of the DFW family. At Back to Genesis Cleaning, we are committed to serving our community with a purpose. We believe that by transforming spaces, we can make a difference, and we're dedicated to doing so with excellence and care, as a reflection of our faith. We look forward to serving you.

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